Who Claude recommends for AI customer support chatbots.
Updated 9 October 202615 Claude answers
We asked Claude 5 buyer prompts 3 times each on 9 October 2026, with live web search on, and counted every product its 15 usable answers named. This page is Claude alone; the full ranking compares every engine and quotes every answer.
Who Claude recommends.
| # | Product | Share of answers | Avg. position |
|---|---|---|---|
| 1 | Intercomintercom.com | 60% 9 of 15 answers | |
| 2 | Tidiotidio.com | 60% 9 of 15 answers | |
| 3 | Zendeskzendesk.com | 53% 8 of 15 answers | |
| 4 | Freshdeskfreshdesk.com | 47% 7 of 15 answers | |
| 5 | Adaada.cx | 40% 6 of 15 answers | |
| 6 | eesel AIeesel.ai | 33% 5 of 15 answers | |
| 7 | Gorgiasgorgias.com | 33% 5 of 15 answers | |
| 8 | Chatbasechatbase.co | 27% 4 of 15 answers | |
| 9 | Daptadapta.ai | 27% 4 of 15 answers | |
| 10 | Texttext.com | 20% 3 of 15 answers | |
| 11 | Gleapgleap.io | 20% 3 of 15 answers | |
| 11 | Walluwallu.ai | 20% 3 of 15 answers | |
| 13 | Boeiboei.help | 20% 3 of 15 answers | |
| 14 | Rep AIrepai.io | 20% 3 of 15 answers | |
| 15 | HelaSynhelasyn.com | 20% 3 of 15 answers | |
| 16 | Forethoughtforethought.ai | 20% 3 of 15 answers | |
| 17 | ManyChatmanychat.com | 20% 3 of 15 answers | |
| 18 | Crispcrisp.chat | 13% 2 of 15 answers | |
| 19 | ChatBotchatbot.com | 7% 1 of 15 answers | |
| 20 | Freshchatfreshworks.com | 7% 1 of 15 answers | |
| 21 | Help Scouthelpscout.com | 7% 1 of 15 answers | |
| 21 | ProProfs Chatproprofs.com | 7% 1 of 15 answers | |
| 23 | Featurebasefeaturebase.app | 7% 1 of 15 answers | |
| 23 | HubSpot Chatbot Builderhubspot.com | 7% 1 of 15 answers | |
| 23 | Brainfishbrainfish.ai | 7% 1 of 15 answers | |
| 23 | Botpressbotpress.com | 7% 1 of 15 answers |
What this does and does not show.
- Counted from Claude’s 15 usable answers of 15 planned.
- Products level on share of answers and average position share a rank: the measurement shows no difference between them.
- Counted as one product under reviewed spellings: “Freshchat (Freddy AI)” as Freshchat; “Freshdesk Freddy AI” as Freshdesk; “Fin (by Intercom)” and “Fin (Intercom)” and “Intercom Fin” as Intercom; “Text (AI Agent)” as Text; “Tidio Lyro AI” and “Tidio with Lyro AI” as Tidio; “Zendesk AI” and “Zendesk Answer Bot” as Zendesk.
- AI answers vary from run to run and with each person’s history and settings. This is what Claude answered on 9 October 2026, asked fresh each time, not what every user will see.
- One engine and one month. Another engine, or next month, can name different products.
Not affiliated with or endorsed by Anthropic.How it works · Every engine for AI customer support chatbots · According to ChatGPT · According to Perplexity