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Guide

Is my product recommended by ChatGPT?

Updated September 2026

More buyers now ask an AI engine for a shortlist before they ever open a search results page. If you are not on that shortlist, you never learn you lost the deal. Here is how to check whether you are on it — by hand, for free — and why a single check tells you less than it seems.

01

Check it yourself in ten minutes

Open ChatGPT in a private window, or signed out, so your own history doesn’t colour the answer. Make sure web search is on. Then ask the questions a buyer would type — without your brand name in them. If you name yourself, the engine will happily talk about you, and you learn nothing.

  • What are the best [your category] tools for [your buyer]?
  • What’s a good alternative to [the category leader]?
  • I need [the job your product does] on a small budget. What should I use?
  • [Competitor A] vs [Competitor B] — which is better for [use case]?
  • Which [category] tool is easiest to set up for a team of five?

Write down, for each answer: were you named, in what position, who was named instead, and which sources the answer linked to. Then repeat the same questions in Perplexity and Gemini. Different engines read different indexes and often disagree.

02

Why one check misleads

These systems are non-deterministic. Ask the same question twice and you can get different products in a different order — and with search on, each run may read a different set of pages. So one “yes” or one “no” is a coin flip, not a finding.

  • Ask each question several times. Being named in 1 of 3 runs is a very different position from 3 of 3.
  • Ask across engines. Being a regular on Perplexity says nothing about ChatGPT.
  • Track position, not just presence. Named first and named eighth are not the same result.
  • Date it. The answers move as the web moves. A result is a snapshot.

Done properly, that is a lot of typing: five questions, three runs, three engines is already 45 answers to read and tally.

03

What decides who gets named

With search on, an engine answers from pages it retrieves for the question. Your product gets named when those pages name it. In practice that means:

  • Third-party lists and comparisons. “Best X for Y” articles, review sites and roundups are read constantly. If the pages the engines cite for your category don’t mention you, the answer won’t either.
  • Community threads. Forums and Q&A threads where real users compare tools show up often as sources. Take part honestly and disclose who you are — seeded or fake threads get removed and cost you the trust you were trying to earn.
  • Your own pages that answer the question. A clear statement of what you are, who it’s for, what it costs, and how you compare with the incumbents gives the engine something quotable.
  • Consistent category language. If your site calls you a “workflow OS” and buyers ask for “project management software”, you are hard to match to the question.
04

Make sure the engines can read your site

None of the above helps if the engines’ fetchers are turned away. Check your robots.txt for the crawlers that feed answers:

OAI-SearchBot · ChatGPTChatGPT-User · ChatGPTClaude-SearchBot · ClaudeClaude-User · ClaudePerplexityBot · PerplexityPerplexity-User · Perplexity

These are separate from the training crawlers (GPTBot, ClaudeBot, Google-Extended). Blocking training is a legitimate choice; blocking the search and user fetchers usually removes you from the answers without anyone noticing.

  • Text without JavaScript. Fetchers often read the raw HTML. A page that is empty until a script runs can look blank to them.
  • Identity structured data. Organization or product markup that states your name, site and what you do removes guesswork.
  • llms.txt. Cheap to add, harmless, and not a lever on its own.
05

When to stop doing it by hand

The manual check is worth doing once. It gets expensive in time when you want an answer you can act on: enough runs to trust the rate, every engine your buyers use, and the sources behind each answer so you know where to show up.

That is what a recomention report does. Questions are written for your category with your name left out, each is asked several times on ChatGPT, Claude, Perplexity, Gemini, Grok with live search on — up to 600 graded answers in one report — and you get the competitors named instead of you, the sources the engines read, whether your site is readable to their crawlers, and a prioritised fix list. Every answer is included verbatim so you can check the reading yourself. How the number is produced.

Questions

Does ChatGPT recommend specific products?+

Yes. Ask it for the best tool in a category, or an alternative to a well-known product, and it usually answers with a short list of named products. With web search on, that list is built from pages it retrieves at the time, so it can change from one day to the next.

How do I get ChatGPT to recommend my product?+

There is no switch to flip. Engines name the products that the pages they read keep naming: comparison articles, review sites, community threads, directories and your own clearly written pages. Make sure the answer crawlers can read your site, describe your category in plain words, and earn genuine mentions on the pages the engines already cite for your category.

Why do I get a different answer every time I ask?+

Language models are non-deterministic, and search-enabled answers also depend on which pages were retrieved for that run. The same question asked twice can return different products in a different order. That is why a single check is a coin flip, and why results should be measured as a rate across several runs.

Is this the same as SEO?+

Related, not the same. SEO measures where your page ranks on a results page. AI visibility is whether your product is named inside the answer. Engines often read third-party pages rather than yours, so a site that ranks well can still be missing from the answers.

Does adding an llms.txt file get me recommended?+

Not by itself. It is an emerging convention for giving models a plain-text map of your site. It is cheap to add, but nothing public shows it moves recommendations on its own. Crawler access and third-party mentions matter far more.


Get the measured answer

recomention asks the engines the questions your buyers ask, several times each, and shows you who they recommend, which sources they read, and what to fix. One payment, from $19. No subscription.