Guide
Updated September 2026
More buyers now ask an AI engine for a shortlist before they ever open a search results page. If you are not on that shortlist, you never learn you lost the deal. Here is how to check whether you are on it — by hand, for free — and why a single check tells you less than it seems.
Open ChatGPT in a private window, or signed out, so your own history doesn’t colour the answer. Make sure web search is on. Then ask the questions a buyer would type — without your brand name in them. If you name yourself, the engine will happily talk about you, and you learn nothing.
Write down, for each answer: were you named, in what position, who was named instead, and which sources the answer linked to. Then repeat the same questions in Perplexity and Gemini. Different engines read different indexes and often disagree.
These systems are non-deterministic. Ask the same question twice and you can get different products in a different order — and with search on, each run may read a different set of pages. So one “yes” or one “no” is a coin flip, not a finding.
Done properly, that is a lot of typing: five questions, three runs, three engines is already 45 answers to read and tally.
With search on, an engine answers from pages it retrieves for the question. Your product gets named when those pages name it. In practice that means:
None of the above helps if the engines’ fetchers are turned away. Check your robots.txt for the crawlers that feed answers:
These are separate from the training crawlers (GPTBot, ClaudeBot, Google-Extended). Blocking training is a legitimate choice; blocking the search and user fetchers usually removes you from the answers without anyone noticing.
The manual check is worth doing once. It gets expensive in time when you want an answer you can act on: enough runs to trust the rate, every engine your buyers use, and the sources behind each answer so you know where to show up.
That is what a recomention report does. Questions are written for your category with your name left out, each is asked several times on ChatGPT, Claude, Perplexity, Gemini, Grok with live search on — up to 600 graded answers in one report — and you get the competitors named instead of you, the sources the engines read, whether your site is readable to their crawlers, and a prioritised fix list. Every answer is included verbatim so you can check the reading yourself. How the number is produced.
Yes. Ask it for the best tool in a category, or an alternative to a well-known product, and it usually answers with a short list of named products. With web search on, that list is built from pages it retrieves at the time, so it can change from one day to the next.
There is no switch to flip. Engines name the products that the pages they read keep naming: comparison articles, review sites, community threads, directories and your own clearly written pages. Make sure the answer crawlers can read your site, describe your category in plain words, and earn genuine mentions on the pages the engines already cite for your category.
Language models are non-deterministic, and search-enabled answers also depend on which pages were retrieved for that run. The same question asked twice can return different products in a different order. That is why a single check is a coin flip, and why results should be measured as a rate across several runs.
Related, not the same. SEO measures where your page ranks on a results page. AI visibility is whether your product is named inside the answer. Engines often read third-party pages rather than yours, so a site that ranks well can still be missing from the answers.
Not by itself. It is an emerging convention for giving models a plain-text map of your site. It is cheap to add, but nothing public shows it moves recommendations on its own. Crawler access and third-party mentions matter far more.
recomention asks the engines the questions your buyers ask, several times each, and shows you who they recommend, which sources they read, and what to fix. One payment, from $19. No subscription.