Who ChatGPT recommends for AI customer support chatbots.

Updated 9 October 202615 ChatGPT answers

We asked ChatGPT 5 buyer prompts 3 times each on 9 October 2026, with live web search on, and counted every product its 15 usable answers named. This page is ChatGPT alone; the full ranking compares every engine and quotes every answer.

Who ChatGPT recommends.

Products ChatGPT named for AI customer support chatbots, by share of 15 answers
#ProductShare of answers
1
100%
15 of 15 answers
2
Intercomintercom.com
93%
14 of 15 answers
3
Freshdeskfreshdesk.com
60%
9 of 15 answers
4
60%
9 of 15 answers
5
47%
7 of 15 answers
6
33%
5 of 15 answers
7
Chatbasechatbase.co
27%
4 of 15 answers
8
ManyChatmanychat.com
20%
3 of 15 answers
9
Freshworksfreshworks.com
20%
3 of 15 answers
10
LivePersonliveperson.com
20%
3 of 15 answers
11
Kustomerkustomer.com
20%
3 of 15 answers
12
Chatfuelchatfuel.com
13%
2 of 15 answers
13
13%
2 of 15 answers
14
Ultimate.AIultimate.ai
13%
2 of 15 answers
15
ServiceNow Flowservicenow.com
7%
1 of 15 answers
16
AlgoShopalgoshop.ai
7%
1 of 15 answers
17
Octane AIoctaneai.com
7%
1 of 15 answers
18
CustomGPT.aicustomgpt.ai
7%
1 of 15 answers
18
Salesforce Service Cloudsalesforce.com
7%
1 of 15 answers
20
Salesforce Servicesalesforce.com
7%
1 of 15 answers
20
Salesforcesalesforce.com
7%
1 of 15 answers
20
Rezolve.airezolve.ai
7%
1 of 15 answers
23
7%
1 of 15 answers
23
7%
1 of 15 answers
23
7%
1 of 15 answers
26
Botpressbotpress.com
7%
1 of 15 answers
26
7%
1 of 15 answers
26
Helpshifthelpshift.com
7%
1 of 15 answers
26
7%
1 of 15 answers
26
LiveChatlivechat.com
7%
1 of 15 answers
31
7%
1 of 15 answers

What this does and does not show.

  • Counted from ChatGPT’s 15 usable answers of 15 planned.
  • Products level on share of answers and average position share a rank: the measurement shows no difference between them.
  • Counted as one product under reviewed spellings: “Freshdesk — Freddy AI” and “Freshdesk / Freshworks” as Freshdesk; “Gorgias — AI Agent” as Gorgias; “Kustomer AI” as Kustomer; “Zendesk AI” and “Zendesk AI Agents” as Zendesk.
  • AI answers vary from run to run and with each person’s history and settings. This is what ChatGPT answered on 9 October 2026, asked fresh each time, not what every user will see.
  • One engine and one month. Another engine, or next month, can name different products.

Not affiliated with or endorsed by OpenAI.How it works · Every engine for AI customer support chatbots · According to Claude · According to Perplexity

Not on this list? Check your brand.

A Quick report asks 15 questions a buyer would ask in your category, with your name left out of every one, 2 times each on ChatGPT, Perplexity, Gemini and AI Overview. It shows how often you are named, who is named instead, and where the engines look. One payment, no subscription.